Booking and Cancellation Policy

Draft summary. This text has not been reviewed by a lawyer and is not legal advice. It must be reviewed and completed before public launch.

Owners have 48 hours to respond to a booking request, with reminders every 12 hours. Unanswered requests expire.

Pending requests do not reserve dates. Dates are reserved only when the owner confirms a request.

Confirmed bookings cannot be cancelled directly. Either party can submit a cancellation request with a reason, and an administrator decides under the cancellation policy.

Either party can ask to change the dates of a confirmed booking. The other party decides; the current dates stay reserved until they agree.

Because payments happen outside the platform, cancellation does not trigger an automatic refund.